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Computer Systems PeeryPC computers have either three or one year parts warranties. Full systems have three year warranties, while bare systems have one year warranties. Full System - A full system is one that will "boot" when turned on. A full system includes at least a computer case, motherboard, CPU, heat sink and fan, floppy drive, hard drive, system memory, a video card (or motherboard with built in video) and an operating system(Windows 2000, Windows NT etc.). A basic system on the PeeryPC Configurator (our system where you configure your computer exactly the way that you want it) plus system memory, a hard drive, a video card and an operating system meet the minimum requirements of a full system and has a three year warranty. Exception: We have to assemble the system. Any system shipped "as parts" gets a one year warranty. Bare System - A bare system is a computer that will not "boot" when turned on or a system that PeeryPC does not assemble. PeeryPC assembles all systems unless a customer specifies that we should "ship as parts." You get an one year parts warranty for bare systems. Warranty for parts (Everything except monitors, motherboard combos, CPU's and computer systems) PeeryPC offers an one year warranty for parts, manufactures may offer longer warranties. In most cases, PeeryPC covers the exchange for the first year and the manufacturer handles the exchange after the first year. You may find it easier to work directly with the manufacturer for more expedient exchanges. Some manufactures, such as Western Digital, actually require that exchanges be handled through them directly. Monitors PeeryPC offers an one year warranty on monitors while manufactures offer longer warranties, usually for three years. After 30 Days, monitor exchanges will be handled by the monitor manufacturers. Motherboards PeeryPC offers a one year warranty for motherboards. PeeryPC handles motherboard replacement for the first year, and manufacturers handle exchanges after that. Motherboard Combos PeeryPC offers a one year warranty for motherboards and 30 days for OEM CPUs. Retail CPUs have 3 years warranty directly from Manufacturer. PeeryPC handles motherboard replacement for the first year, and manufacturers handle exchanges after that. CPUs (Intel) PeeryPC offers a 30 days warranty for CPU's (OEM) when purchased with or without a motherboard. Retail CPUs have 3 years warranty directly from Manufacturer. See Motherboard combos (above) for one and three year warranties when purchased with a motherboard. CPUs (AMD) PeeryPC offers a 30 days warranty for CPU's (OEM). Retail CPUs have 3 years warranty directly from Manufacturer. Replacement Policy After thirty days or when customers choose, defective items may be returned to PeeryPC for replacement. The defective item is returned to PeeryPC (or the manufacturer if item is not in stock) and a replacement is shipped back to the customers after it is determined that the original was defective. Money Back Guarantee All products for Refunds/Credit (must be approved first) and then could be subject to a minimum 15% restocking fee. No Returns/credits will be replaced immediately. PeeryPC reserves the right to thoroughly test all items. Absolutely No Refunds/Credits after 30 (thirty) days from date of invoice. Allow 4 - 6 weeks from date of RMA for refunds. Shipping is not refundable. Customers have up to thirty days from the invoice date to arrange for authorization to return this merchandise for credit. The original invoice value of the merchandise is refunded to the customer. This offer is valid for up to fourteen days after the authorization is issued. Stipulations and exceptions to this policy are that software and printers must be unopened. Printers that have the ink cartridge installed may be returned with as twenty percent restocking fee for up to 15 days after the invoice date. Sales of special order items are final – no refunds. Special order items are items not advertised on the PeeryPC web site yet are ordered due to special customer requests. Special Orders and Restocking Fee Sales on Special Order merchandise are final - no
refunds. Special Orders which are not picked up within 30 (thirty) days of
notification will forfeit deposit. Thank you very much for shopping at PeeryPC. Please shop respectively, and responsibly.
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